Fortnite, developed by Epic Games, remains one of the most popular battle royale games globally. Despite regular updates and robust support, players occasionally encounter various technical issues, one of the most frustrating being Matchmaking Error 1. This error prevents players from entering matches, disrupting gameplay and leading to a lot of confusion and frustration.
Here we’ll explore what Matchmaking Error 1 means, the common causes behind it, and most importantly, step-by-step solutions to help you fix it and get back into the game.
What Is Matchmaking Error 1 in Fortnite?
Matchmaking Error 1 typically appears when Fortnite is unable to connect a player to the matchmaking servers. Instead of entering a lobby or match, the player is returned to the main screen with a message like:
“Matchmaking Error 1: Unable to join matchmaking queue.”
This issue can occur on any platform PC, console, or mobile and is not usually related to account bans or disciplinary actions. Instead, it’s most often caused by connectivity or configuration problems.
Common Causes of Matchmaking Error 1
Understanding the root of the issue is key to resolving it. Here are the most common causes of Matchmaking Error 1:
1. Server issues
Epic Games frequently performs scheduled maintenance or may face unplanned outages that affect matchmaking services. During these times, you may experience errors when trying to connect.
2. Network Connectivity Problems
A weak or unstable internet connection can prevent your device from maintaining a stable link to Fortnite’s servers.
3. Corrupt Game Files
Missing or corrupted game files can cause matchmaking and other game features to malfunction.
4. Account or Region Mismatch
Playing in a server region far from your actual location or using an Epic Games account configured for a different region can result in errors.
5. Outdated Game Version
Running an older version of Fortnite may make it incompatible with current servers, resulting in matchmaking errors.
6. Firewall or NAT Type Issues
Overly restrictive firewall settings or a strict NAT type on your router can block Fortnite from connecting properly.
How to Fix Matchmaking Error 1 in Fortnite
If you’re experiencing Matchmaking Error 1, try the following solutions. Start from the top and work your way down until the issue is resolved.
1. Check Fortnite Server Status
Before troubleshooting on your end, check if the problem is with Epic Games’ servers:
- Visit Fortnite Status to see current server status.
- Follow @FortniteStatus on Twitter for live updates.
If there’s a server outage or maintenance underway, you’ll need to wait until Epic resolves the issue.
2. Restart the Game and Your Device
Sometimes, the simplest fix works best:
- Close Fortnite completely.
- Restart your device (PC, console, or mobile).
- Reopen the game and try joining a match again.
This clears temporary glitches and resets any faulty network connections.
3. Test and Improve Your Internet Connection
• Use a wired Ethernet connection instead of Wi-Fi for more stability.
• Reboot your router and modem.
• Run a speed test (e.g., via Speedtest.net) to ensure you have at least:
o 3 Mbps upload
o 5 Mbps download
o Ping below 60ms
If your connection is weak, contact your ISP or reduce usage on other devices while playing.
4. Verify or Repair Game Files (PC Only)
For PC users playing via the Epic Games Launcher:
- Open Epic Games Launcher.
- Go to your Library.
- Click the three dots under Fortnite and choose Manage.
- Select Verify to scan and repair corrupted files.
Once done, launch Fortnite and try matchmaking again.
5. Change Matchmaking Region
Fortnite may struggle to connect you if your selected server region is having issues:
- Launch Fortnite and go to Settings.
- Navigate to the Game tab (gear icon).
- Under Matchmaking Region, choose a region with low ping (e.g., NA-East, Europe).
- Save and restart the game.
Switching to a more stable region often resolves the issue.your selected server region is having issues:
6. Update Fortnite
Ensure you’re running the latest version:
- For PC: Open the Epic Games Launcher and check for updates in your Library.
- For consoles/mobile: Updates are usually prompted automatically when available.
Installing the latest patch may include fixes for known matchmaking bugs.
7. Disable Firewalls or Use Port Forwarding
If you’re on PC, check your firewall settings:
- Add Fortnite and Epic Games Launcher to your allowed apps list.
- Consider temporarily disabling the firewall to test if it’s the cause.
For consoles, if you’re using a Strict NAT Type, enable UPnP on your router or forward the following ports manually:
- TCP: 5222, 5795–5847
- UDP: 5222, 5795–5847, 9000–9100
Consult your router’s manual or your ISP for help with port forwarding.
8. Reinstall the Game
If all else fails, a clean reinstall may fix persistent issues:
- Uninstall Fortnite completely.
- Reboot your device.
- Download and reinstall the game from the official source.
This ensures that all files and configurations are reset.
Conclusion
Matchmaking Error 1 in Fortnite can be a headache, but it’s usually fixable with a few targeted steps. Whether it’s a network issue, a corrupted file, or a region mismatch, the above solutions should help you identify and fix the problem quickly. If the issue persists even after trying everything, consider contacting Epic Games Support for further assistance.